AI Chat Assistant
for Banks & Financial Services
Customers expect instant answers about mortgage rates, account options, branch hours, and they expect them at 10pm on a Sunday, not just during office hours.
Smarter. Faster. Around the clock.
Core Features
Everything your bank needs for modern digital customer service.
Automatic Knowledge Building
Your website is automatically crawled and converted into a structured knowledge base — including document uploads such as product sheets, terms, and FAQs.
AI Chat Widget
An embeddable widget answers customer questions about products, rates, and services directly on your website — powered by advanced AI.
Multilingual
Responds automatically in the customer's language — German, French, Italian, and English. Ideal for cantonal banks and nationally active institutions.
Admin Dashboard
View chat histories, analyze usage statistics, and customize the widget to match your corporate design — colors, logo, and welcome message.
Multi-Tenant
Each bank receives a fully isolated environment with its own data, knowledge base, and branding.
Custom Branding
Colors, logos, welcome messages — fully customizable to match your corporate identity. Your widget looks like part of your online presence.
Grüezi 👋🏻
I'm Dejan, founder of Uliasti.
There was a time when customers came to the bank to withdraw money at the counter. Then ATMs changed everything. Suddenly, a simple transaction no longer required a queue, a teller, or business hours. It just worked.
We're in a similar moment of change right now. Customers expect instant answers about mortgage rates, account options, branch hours, and they expect them at 10pm on a Sunday, not just during office hours. The same way ATMs freed tellers from repetitive transactions, AI can free your support teams from repetitive questions.
We built this AI Chat Assistant because we kept seeing the same pattern: customers asking the same questions over and over, support teams overwhelmed with repetitive inquiries, and valuable information buried deep in websites that nobody could find.
Most banks know they need better digital customer service. But the solutions out there are either too complex, too expensive, or require months of integration work.
That's not how it should work.
We built something simple. Point it at your website, and within an hour you have an intelligent chat assistant that knows your products, your rates, and your services, and answers customers in their language, around the clock.
No complex integrations. No months-long projects. Just a chat widget that actually works, branded to look like it's always been part of your website.
Every bank we work with gets our full attention. We handle the setup, keep the knowledge base current, and make sure the assistant represents your brand the way it should.
Not by adding more complexity. By removing it.
Dejan Georgiev, dejan@uliasti.com
Founder & CEO
Your Advantage
Instant answers for your customers — even outside business hours
Reduction in repetitive inquiries at the service center
Setup time from configuration to live widget
More affordable than a custom-built solution
Everything included.
No hidden fees. One plan, fully loaded.
- Unlimited chat sessions
- Regular knowledge base updates
- Full corporate design customization
- Admin dashboard & usage analytics
- Personal support & onboarding
How it works
Three steps. Under an hour. No developers needed.
Ready to transform your digital customer service?
Get started with a live demo and see how the AI Chat Assistant works with your own content.
hello@uliasti.com
