Straight answers

From the content you provide: your website, uploaded documents and connected sources such as Confluence, SharePoint, OneDrive or Google Drive. The assistant does not search the web and does not answer from general knowledge.

It tells the visitor it has no information on that topic and gives your contact details instead of guessing. The question appears in your dashboard under questions that need attention.

It is instructed to answer only from the passages it was given, and every answer is graded against what was retrieved. A weak retrieval is recorded as a weak match so you can check it. We tune the first answers together with you before going live.

Yes. Answers reference the page or document they were written from, and the dashboard shows the passages used for each reply.

Fix the content and re-import. The assistant has no separate memory of answers; it only knows your current content.

In the language the visitor writes in. The source content can be in a different language. Passages in the visitor's language are preferred when they exist.

German, French, Italian, English, Spanish, Portuguese, Dutch, Japanese and Chinese for the interface. The default language is set per client.

It handles Swiss German questions and answers in standard German. Dialect spellings are also covered by the abuse checks.

PDF, Word, Excel, PowerPoint, OpenDocument, RTF, CSV, plain text, Markdown, HTML and images. Scanned PDFs and images are read with OCR. Files up to 20 MB each; whole folders can be dropped at once.

Confluence Cloud spaces, SharePoint and OneDrive document libraries, Google Drive folders, and single shared links. A sync picks up new documents and skips the rest.

Re-import the website or re-sync a source. Documents already in the knowledge base are skipped, so an update takes minutes. Removing a document removes its knowledge immediately.

No. The text is extracted and the file is discarded. Only the text passages and their search index are stored.

Importing a website takes minutes. Branding and the welcome message take about ten minutes more. Embedding is one line of code. Most clients are live within an hour of starting, and we do the setup with you.

No. The widget is a script tag you paste into your site or content management system. There is no integration with your backend. Connected sources need read access to the document library, which your IT team grants once.

Yes. Every client has a preview page that mimics a website with the widget on it, in your branding and with your content.

Your own users, and Uliasti staff who set up and support your account. Each client's data is scoped on every query; other clients cannot see it.

The application and database run on a server at DigitalOcean; logos are stored in DigitalOcean Spaces in Frankfurt. Answers are written by Anthropic's Claude models via their API, which receives the relevant passages and the question. Embeddings are computed on our own server. Details on the security page.

No. The widget sets no cookies on your site. A random session identifier keeps the conversation together; the visitor's IP address is not stored with the conversation.

One plan with everything included. We quote it in the demo call.