Industry and manufacturers
Your technical documentation, answering questions
Torque values, compatible spare parts, installation steps, safety data sheets. The answers are in manuals and catalogues that nobody reads end to end. The assistant reads them and answers with the page.
A manufacturer ships products with manuals, data sheets and catalogues, often in several languages and several revisions. Customers, installers and the company's own service desk search those PDFs by hand, or call. The same questions about a model's specifications come in every day.
With the catalogue and the manuals imported, the assistant answers from the exact document: the torque for that bolt, the part number that replaces a discontinued one, the operating temperature range. The answer names the document and the section, so a technician can verify it.
Documents can stay where they are. A SharePoint library or a Confluence space is connected once, and a sync picks up new revisions.
Knowledge base
What the assistant answers from
Every answer names the page or document it was written from, so it can be checked. These are the sources that typically make up the knowledge base in this sector.
- Product catalogues
- Operating and installation manuals
- Technical data sheets
- Safety data sheets
- Spare parts lists
- Service bulletins
What it deliberately does not do
It does not replace a safety review. Answers quote the document; the technician stays responsible for applying it.
It only knows the revisions you imported. Keep superseded manuals out, or mark them as such.
It cannot look into an order or a service ticket. Those questions get the support contact.
How it works
Three steps. Under an hour. No developers needed.
Import your website and documents
Enter your website address and every public page becomes part of the knowledge base. Add documents alongside: price lists, manuals, and the internal documents your team shares, such as handbooks and process guides.
Customise the widget
Set your colours, logo, assistant name and welcome message, and choose the default language. Preview it live before it goes public.
Go live
Paste one line of code into your website, or into an internal page for your employees. The assistant answers right away, around the clock, in the language of whoever asks.
See it answer industry and manufacturers questions
Send us your website address. We import it and show you the assistant working on your own content.