Product
One assistant, three parts: a knowledge base, a widget, a dashboard
Uliasti Chat turns the content you already have into answers on your website. This page walks through what it reads, how it answers, and what you see afterwards.
Knowledge base
Everything it knows comes from you
Enter your website address and every public page is crawled, cleaned and indexed. Drop files or whole folders on top: PDF, Word, Excel, PowerPoint, OpenDocument, CSV, text and HTML. Scanned pages and images are read with OCR, so a scanned price list counts too.
If the documents already live somewhere, connect that place instead: a Confluence space, a SharePoint or OneDrive library, a Google Drive folder, or a single shared link. A sync picks up what is new and leaves the rest alone.
Re-import whenever the site changes. Documents already in the knowledge base are skipped, so a repeat upload of the same folder takes seconds.
Answers
In the visitor's language, from your passages only
A question is matched against your content, the closest passages are selected, and the answer is written from those passages. The assistant does not search the web and does not fill gaps from general knowledge. When your content does not cover a question, it says so and points to your contact details.
A question in French gets a French answer even when the only source is German. Passages in the visitor's own language are preferred when they exist. The widget interface itself is available in German, French, Italian, English, Spanish, Portuguese, Dutch, Japanese and Chinese.
Widget
Looks like part of your site
Your colours, logo, assistant name and welcome message. Three placements. One line of code to embed, no changes to your backend.
Suggested topics
Up to a handful of starter questions shown when the chat opens, so visitors see what they can ask.
Privacy note
Your own wording, shown inside the widget before the first message.
Live preview
Every setting is previewed on a page that mimics your site before anything goes public.
Dashboard
You see every conversation, and every gap
Each answer is recorded with an outcome: answered, weak match or unanswered. The dashboard shows sessions, questions per day, busiest hours, the languages visitors wrote in, and the questions asked most often.
The list that matters most is the one of questions your content could not answer. Add the missing page or document, re-import, and the next visitor gets an answer. A scan over past conversations finds the same gaps in bulk.
Accounts
Separate by design
One environment per client
Knowledge base, settings, users and conversations are scoped to the client on every query. Nothing is shared between clients.
Passwordless sign-in
Admins log in with a one-time code sent by email. There are no passwords to reuse or leak. New users are invited, not self-registered.
Credentials encrypted
Tokens for connected sources are stored encrypted and verified before a connection is saved.
See it answer your own questions
Send us your website address. We import it and show you the assistant working on your content in a short call.